DotNetNuke, ASP.NET, Web Development Blog

Facebook blocks links to your site as Abusive or Spammy

Facebook is an excellent way to spread the word about any consumer oriented business (restaurants, retail, services, online stores, ...). Whenever we build a consumer oriented site, we do our best to consider the best ways to leverage Facebook and other social media to ensure our clients get the best possible return from their website.

One day, one of my clients noticed that when he tried to click on a link to his site through Facebook, the link was blocked with the following message:
The link you are trying to visit has been reported as abusive by Facebook users. To learn more about staying safe on the internet, visit Facebook's Security Page. Please also read the Wikipedia articles on malware and phishing.
It took us quite a bit of digging to figure out how to best address this and so I'm hoping I can make this process easier for others... 
The first thing you'll want to do is to go to this page, https://developers.facebook.com/tools/debug. On that page you can paste your URL and click the Debug button and Facebook will run a test on the page and report any problems it finds.

When running the debug tool, it might return the following message:
Could not scrape URL because it has been blocked
If you get that, you can request Facebook to to review your page for removal from blocking by going here: https://www.facebook.com/help/contact.php?show_form=block_appeal

In our case, the main issue was that we were doing a redirect that Facebook didn't like. We were including a referral id in the link and the code that checked for the referral id would redirect to the site root if it found one. Removing that redirect is what fixed our main issue. We also added a couple additional Open Graph meta tags that were recommended by the Debug tool.

Hope this helps someone else. Happy Coding!

Comments

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Brian B Says:
4/26/2013 7:08:00 PM
How quickly did you guys hear back from the block appeal form, all I've had so far is an email saying they don't actually do anything about individual reports from this form.
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David O'Leary Says:
5/30/2014 9:08:14 AM
Sorry, I haven't had to deal with this since I posted blog and don't have any more knowledge to share on it.
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Penny Says:
11/20/2015 9:58:35 PM
Hi Just wanted to say, thanks so much for this information. I was able to sort out my issue using your advice. I spent all morning worrying why someone had reported my blog as abusive, so this was really helpful and has set my mind at ease. ps the first link you put didn't work for me, but I just typed "Facebook debug" into Google and the right page came up. Thanks again!
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albumplz Says:
1/25/2013 8:59:24 AM
Thanks! Hope I can fix it without removing the redirection.
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Hassam Says:
7/26/2012 9:00:16 PM
Thanks a lot. It was really helpful.
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Andre Luis de Andrade Says:
5/13/2014 8:01:09 AM
Hello! What I must to write in the Appeal form? I sent this form sometimes, and the unique answer is the same than Brian B. My domain is been used since 1999, www.musiconline.com.br
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Andre Luis de Andrade Says:
5/13/2014 8:12:52 AM
After sent appeal form, the Facebook speaks: Thank you for contacting Facebook. You should receive an email response shortly. You may need to respond to it before we can assist you further. They will reply to me? I don't think so... Let's go and wait...
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Andre Luis de Andrade Says:
5/30/2014 6:53:05 AM
I appealed a lot of times since September, 2012, when Facebook's blocked my URL. WHat is your suggest of message in the appeal form? I am brazilian and my domain is .com.br. Thank very much for your help!
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Menka Says:
3/4/2015 11:56:25 PM
Facebook support is useless, I have appealed like 20 times. Either they dont know solution to technical issues, or they just dont care to solve issues.
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